How To Videos

You have questions – we have answers!

Our tutorials offer step-by-step instructions to help answer some of your most commonly asked questions.

Can’t find what you’re looking for – call our Member Contact Centre at 519.974.WFCU(9328).



Click here to learn how to Change Your Personal Access Code click here to learn how to update your contact information
click here to learn how to use Qless our new virtual queuing system click here to learn how to use the Qless Virtual Queuing App
click here to learn how to receive an Interac e-transfer click here to learn how to complete an Interac e-transfer
click here to learn how to pay bills on the WFCU mobile app click here to learn how to deposit a cheque on the WFCU mobile app
click here to learn how to transfer funds with the US Savings/Chequing Account click here to learn how to print statements without graphics
click here to learn how to sign up for account alerts click here to learn how to sign up for CRA Direct Deposit
click here to learn how to transfer funds to another member
 

Find Branch/ATM

Enter address, postal code or branch name