Member Update

WFCU Declares And Pays Annual Dividend
WFCU Credit Union has paid an annual dividend on Investment Shares Series 1–5 and Series 8 (1st tranche). Details of your Investment Shares and the dividends paid appear on your regular statement along with all your other accounts. Details can also be viewed electronically through your Online Banking account.

Revised Declaration of Trust
As of April 1, 2023, WFCU Credit Union’s service partner, Concentra Financial, has issued a revised Declaration of Trust applicable to all RRSP, RRIF, and TFSA account holders. The change was required to meet legislative requirements and will not affect the day-to-day operation of accounts. Members with these registered accounts are encouraged to review the revised forms, available here.

New! Members can now Benefit from Added Interac e-Transfer® Functionality.
Enhancements allow members to:

1. Start Receiving Additional Transaction Details

You may now benefit from receiving additional payment details such as photos, invoices and purchase orders in various formats. Accessible through online banking, this richer information will better assist members in reconciling transactions.


2. Receive Interac E-Transfers via Account Numbers
If you are asked for your account information by a 'Sender' using Interac e-Transfer via account number, please ensure you provide the correct information. This will include your institution and branch/transit numbers and your full account number. Click here to find your Account Details for Interac e-Transfer, call our Member Contact Centre at 1-866-500-9328 (WFCU) or visit your nearest retail location.

Virtual Queuing System
For the comfort and safety of our members we’ve introduced a new virtual queuing system for in-branch visits.  Members can now text us to let us know they’ve arrived, then wait in the comfort and safety of their vehicles until we are ready to serve them. Once we are ready, members will receive a text back inviting them into the branch.

Lost Card?
If your WFCU Debit Card or WFCU Visa card has been lost or stolen, please click here.