Member Security

Your security is our priority. That’s why we work hard to bring you the fast, convenient personal and business banking experiences you’ve come to expect, while applying advanced security measures to protect your financial details.
Types of Fraud Icon How You Can Protect Yourself
As technological innovation increases, so does the risk of becoming a victim of fraud. Identify thieves and hackers are always looking for new opportunities, and they target everyone. In fact, all a fraudster requires is access to a few pieces of information for an individual to become a victim of financial loss or have their identity stolen.
 
WFCU Credit Union is here to help by providing our Members with information regarding potential fraud situations.

Online Banking Update
The safety and security of your WFCU Credit Union accounts are our top priority.
 
Recently, our systems detected unauthorized access to certain Members' online banking accounts. Preying on weak Personal Access Codes (PACs), bad actors were able to access these accounts, likely using sophisticated automated robo-like password generators. Unauthorized access to online banking accounts was swiftly addressed and blocked throughout the incident.

For additional information and ongoing updates click here.

 Online Banking Update Icon
How We Protect You Icon How We Help Protect You
WFCU takes your information security very seriously. In addition to employing the latest fraud prevention protocols, our teams continuously scan all account activity and transactions to identify any signs of potential fraud. WFCU Credit Union also utilizes several tools that you, as a Member, will come into contact with and be asked to either set up or interact with to access your online banking securely. These include:
  • Mandatory Strong PAC
  • ReCaptcha
  • Member Alerts

For additional information including tutorial videos  click here.