Member Update

July 22, 2022

Changes to Retail Hours.
As of Friday, August 5th 2022, our retail location hours will be:

Monday to Wednesday 9:30 AM – 5:00 PM
Thursday 9:30 AM – 6:00 PM
Friday 9:30 AM – 5:00 PM NEW
Saturday* 9:00 AM – 12:00 PM NEW
Sunday Closed

*Excludes Kitchener and Waterloo retail locations.

Personalized service through our Member Contact Centre continues to be available at 519-974-WFCU for WFCU members and 1-888-767-9535 for ECU members:

Monday to Wednesday 8:00 AM – 6:00 PM
Thursday and Friday 8:00 AM – 6:30 PM
Saturday 9:00 AM – 3:00 PM

Reminder: Additional banking services are available through our website and app, ATMs, and automated telephone banking at 1-833-734-4377. Cashback options are also available with purchases at participating retailers.

March 18, 2022

COVID-19 Protocols Update - Masks no longer required at WFCU Credit Union.
In light of improving health indicators, such as a stable COVID-19 test positivity rate and declining hospitalizations, as well as high vaccination rates, the government of Ontario has announced that effective March 21, 2022, masking requirements will be removed for most indoor settings in the province. This includes restaurants, retail and office spaces, fitness centres, grocery stores and schools.

In accordance with the removal of this masking mandate in the province of Ontario, WFCU Credit Union and ECU - A Division of WFCU Credit Union will no longer require masks to be worn by members or staff within any of its retail branch locations.With that said, however, we remain fully aware and respectful that individual members and staff may desire to continue to wear masks. Our position is clear: we encourage and support any members and staff to do what they feel is right and most comfortable for them.

January 14, 2022

WFCU Declares And Pays Annual Dividend.
WFCU Credit Union announced the declaration and payment of a dividend of 2.00% on the Series 6 Class A Investment Shares.  Dividends were paid on Jan 6, 2022.  This marks the 23rd year WFCU Credit Union has consecutively paid dividends on our series of Investment Shares.

Since 1997, with the introduction of Series 1 Investment Shares, members have purchased a total of $67.4 million in Investment Shares Series 1 to 6 and as a result of the merger with Education Credit Union, $6 million in Education Shares and each year earned the planned annual dividends.  WFCU Credit Union has paid a total of $23 million in planned annual dividends. 

"The success of our organization is clearly driven by our members’ continued commitment to the credit union,” stated WFCU Credit Union President & CEO, Eddie Francis. “WFCU is extremely proud that our members believe in the credit union and our vision for the future.”

By investing in WFCU Credit Union’s Investment Shares, members provide an increased capital base for the credit union’s future growth.  A strong capital base ensures that WFCU Credit Union continues to expand and offer competitively priced products and services to meet ALL members’ financial needs. Investment Shares also enable members to earn a premium rate of return on their investment.

For more information and to participate in a proven successful Investment Share product, call us at 519-974-3100 so that we can notify you when opportunities become available.