Hey You have questions – we have answers!

Our tutorials offer step-by-step instructions to help answer some of your most commonly asked questions.

Can’t find what you’re looking for – call our Member Contact Centre at 519.974.WFCU(9328).

      

How to Change Your Personal Access Code

How to Update Your Contact Information

     

How to Use Our New Virtual Queuing System

How to Use Qless™ Virtual Queuing App

      

How to Receive an INTERAC e-Transfer®

How to Complete an INTERAC e-Transfer®

      

How to Pay Bills on the WFCU Mobile App

How to Deposit a Cheque on the Mobile App

      

How to Transfer Funds with a US Account

How to Print Statements without Graphics

      

How to Sign Up for Account Alerts - Desktop

How to Sign Up for CRA Direct Deposit

     

How to Transfer Funds to Another Member

How to Sign Up for Account Alerts - Mobile App