Administration Assistant, Account Services

An exciting and immediate career opportunity is currently available at WFCU Credit Union for an:
Administration Assistant, Account Services
The Administration Assistant, Account Services provides day-to-day support as a key member of the Account Services team within our Administration department.
In summary, the Administration Assistant, Account Services will:
  • Report to the Team Leader, Account Services
  • Provide technical and administrative assistance to the Account Services team
  • Review all incoming death claims and assist with preparing corresponding documents required to complete Estate file and community file updates
  • Communicate with parties of interest to accounts
  • Manage credit insurance processing for death claims
  • Review all incoming change of signor requests and assist with preparing new membership documents required to complete necessary changes to memberships.
  • Communicate with community membership holders and follow up with any pending documentation when required
  • Support members enrollment in credit insurance products
  • Prepare written and electronic correspondence
  • Demonstrate exceptional professionalism and confidentiality
As the successful candidate, you’ll have responsibility for:
  • Processing death claims and completing special member requests
  • Managing the processing of credit insurance
  • Adhering to and complying with established policies, guidelines and procedures with a high level of accuracy and attention to detail
The “must-have” skills and qualifications that we’re looking for are:
  • A diploma in Office Administration, Legal studies or a related field
  • A minimum of two years’ experience in a related position
  • A sound understanding of wills and estates
  • Excellent computer proficiency operating Microsoft Office programs
  • Knowledge in registered products
These additional skills are considered assets too:
  • Experience working in the financial services industry
If you feel you’re feel you’re a great fit, let us know why!
We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:
Emily Bateman

Human Resources Coordinator - WFCU Credit Union

3000 Marentette Avenue, Windsor, Ontario  N8X 4G2

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the fourth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly having been named one of the Best Workplaces in Canada™. Be part of a team committed to providing members with a high level of service while making the communities we serve the best places to live and work.
As an employee of WFCU Credit Union, you'll have the opportunity to work in a positive, goal-driven, and professional environment. Experience our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation and a culture of celebration!
Our award-winning HR philosophy to "hire the best, treat them well, and see them stay" is a point of pride and a key factor in our employees' success and WFCU Credit Union's success. We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs plus a fantastic wellness program with several distinctive perks.
It's an exciting time to join our team. To find out more, apply today! 

About WFCU Credit Union

WFCU Credit Union has been recognized as a leading, progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 80 years, WFCU Credit Union is the sixth largest credit union in Ontario, and twentieth largest credit union in Canada.
WFCU Credit Union operates nine retail locations across Windsor-Essex, one in Chatham, one in London, and three in the Waterloo Region through ECU – A Division of WFCU Credit Union. WFCU also operates the digital entity, Omnia Direct. Through its variety of service channels including online and mobile banking, live telephone banking, and ATM services, WFCU Credit Union and its divisions have become the financial institutions of choice for more than 65,000 members across Ontario.