The Administration Assistant provides day-to-day support as a key member of the Account Services team within our Administration department.

In summary, the Administration Assistant will:

• Report to the Team Leader, Account Services
• Provide technical and administrative assistance to the Account Services team
• Provide administration to deceased members accounts
• Support members enrollment in credit insurance products
• Prepare written and electronic correspondence
• Demonstrate exceptional professionalism and confidentiality

As the successful candidate, you’ll have responsibility for:

• Processing death claims and completing special member requests
• Managing the processing of credit insurance
• Adhering to and complying with established policies, guidelines and procedures with a high level of accuracy and attention to detail

The “must-have” skills and qualifications that we’re looking for are:

• A diploma in Office Administration, Legal studies or a related field
• A minimum of two years’ experience in a related position
• A sound understanding of wills and estates
• Excellent computer proficiency operating Microsoft Office programs

These additional skills are considered assets too:

• Experience working in the financial services industry

If you feel you’re feel you’re a great fit, let us know why! Please email your cover letter and resume to the attention of Celesta Gaba, Human Resources Coordinator at careers@wfcu.ca.